Effective Date: August 2025
This policy governs all course enrollments and payments made to Hashtag Digital Learning Hub, a unit of ClickStack Marketing Private Limited.
1. General Terms
- By enrolling in a course, you agree to the terms outlined below.
- Hashtag Digital Learning Hub reserves the right to revise this policy without prior notice.
- In case of a conflict, the latest version available on Privacy Policy will apply.
2. Cancellation by Hashtag Digital Learning Hub
We reserve the right to cancel any order or enrollment under the following circumstances:
- Unavailability of seats in the selected batch.
- Trainer unavailability or course schedule changes.
- Errors in pricing or course details.
- Suspected fraud, misuse of promo codes, or bulk booking activities.
If your order is canceled after payment is processed, the full amount (excluding promo code value, if any) will be refunded within 10 working days to your original payment method.
3. Cancellation by Student / User
- Once an order is processed or access to course materials has been granted, no cancellation or refund request will be accepted.
- Hashtag Digital Learning Hub reserves the sole right to decide whether an order has been processed.
- Transfer to another batch or course is subject to approval and may incur an administrative fee.
4. Non-Refundable & Non-Transferable
- All fees paid are strictly non-refundable and non-transferable, including in cases of personal emergency, missed sessions, or student withdrawal.
- This policy applies to all types of courses: classroom, hybrid, or online live sessions.
5. Rescheduling & Transfers
- If a student wishes to transfer to a different batch, a transfer fee of ₹3,000 + GST is applicable.
- Admission transfer to another candidate (if permitted) will incur a fee of ₹5,000 + GST, and is valid within 6 months from the date of enrollment.
6. No Show & Attendance
- Failure to attend the course or complete the modules will be treated as a “No Show.” No refund or extension will be granted in such cases.
- Students are expected to maintain minimum attendance to access internships or certifications.
7. Fraudulent Transactions
- Any use of unauthorized credit/debit cards or UPI fraud will result in immediate cancellation without refund and may lead to legal action.
- Hashtag Digital Learning Hub is not responsible for any unauthorized use of your payment credentials.
8. Contact for Support
For any refund, cancellation, or payment-related issues, please write to us at:
📞 +91 7684058405
✉ hello@hashtagdigitalmarketing.in
🌐 hashtagdigitalmarketing.in